FAS Research Computing - FASRC ticket system - tickets and replies delayed – Детали инцидента

Частично сниженная производительность

Status page for the Harvard FAS Research Computing cluster and other resources.

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FASRC ticket system - tickets and replies delayed

Решено
Производительность снижена
Началось больше 4 лет назаддлился около 2 часов

Затронутые

Websites & Tools

Производительность снижена от 2:12 PM до 4:29 PM

FASRC Ticket System (ServiceNow)

Производительность снижена от 2:12 PM до 4:29 PM

Обновления
  • Решено
    Решено

    A fix was implemented earlier and after monitoring this is deemed resolved.

  • Изучается
    Изучается

    We are currently working on this issue and expect the ticket system back in operation shortly.

    New tickets and replies should be queued and will get processed as soon as the system is back to normal.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu