VM issue affecting FASSE VDI and Tier2 storage

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Решено

Частичная недоступность

Началось больше 4 лет назаддлился около 2 часов

Затронутые

VDI/OpenOnDemand

FASSE Open OnDemand/VDI

Storage

CEPH Storage Boston (Tier 2)

Virtual Machines

Virtual Infrastructure - Holyoke

Обновления

Решено
января 16, 2022 в 17:42
Решено
января 16, 2022 в 17:42
We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.
Определено
января 16, 2022 в 17:11
Определено
января 16, 2022 в 17:11
We are still working on the underlying issue.

A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.
Изучается
января 16, 2022 в 16:00
Изучается
января 16, 2022 в 16:00
There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

We are investigating and will update here as this issue progresses.

Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc

FAS Research Computing - VM issue affecting FASSE VDI and Tier2 storage – Детали инцидента

VM issue affecting FASSE VDI and Tier2 storage