FAS Research Computing - Starfish - Out of date scans – Incident details

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Starfish - Out of date scans

Resolved
Degraded performance
Started 10 days agoLasted 8 days

Affected

Websites & Tools

Degraded performance from 9:03 PM to 3:03 PM

Starfish

Degraded performance from 9:03 PM to 3:03 PM

Updates
  • Resolved
    Resolved

    Scans are running normally. Any out of date stats will catch up shortly.

  • Monitoring
    Monitoring

    The down agents are back in service. Scans are on-going but data will still be out of date until they catch up.

  • Identified
    Identified

    Some starfish scans restarted following earlier issue and may be up to a week out of date due to the delayed scans

    Two scanning agents are still down. So please bear this in mind when viewing Starfish data.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu