FAS Research Computing - The web front end to two-factor.rc.fas.harvard.edu is currently not allowing logins, generating new tokens is currently unavailable – Incident details

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The web front end to two-factor.rc.fas.harvard.edu is currently not allowing logins, generating new tokens is currently unavailable

Resolved
Degraded performance
Started 16 days agoLasted 6 days

Affected

Authentication

Degraded performance from 2:30 PM to 3:00 PM

FASRC Two-Factor (OpenAuth)

Degraded performance from 2:30 PM to 3:00 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.