FAS Research Computing - two-factor.rc.fas.harvard.edu (openauth) error – Incident details

Starfish experiencing major outage

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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
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two-factor.rc.fas.harvard.edu (openauth) error

Resolved
Degraded performance
Started 13 days agoLasted about 1 hour

Affected

Authentication

Degraded performance from 3:32 PM to 4:44 PM

FASRC Two-Factor (OpenAuth)

Degraded performance from 3:32 PM to 4:44 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. two-factor.rc.fas.harvard.edu is working normally again.

  • Investigating
    Investigating

    We are currently investigating this incident. Requesting a new token or re-requesting your token from two-factor is not currently working.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu