FAS Research Computing - OOD, FASRC authentication down – Incident details

All systems operational

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

OOD, FASRC authentication down

Resolved
Under maintenance
Started 9 months agoLasted 21 minutes

Affected

OpenOnDemand/OOD

Under maintenance from 3:24 PM to 3:45 PM

Cannon Open OnDemand

Under maintenance from 3:24 PM to 3:45 PM

FASSE Open OnDemand

Under maintenance from 3:24 PM to 3:45 PM

Authentication

Under maintenance from 3:24 PM to 3:45 PM

Authentication

Under maintenance from 3:24 PM to 3:45 PM

Networking

Under maintenance from 3:24 PM to 3:45 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Identified
    UTC
    Identified

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu