FAS Research Computing - All Cluster nodes down or draining – Incident details

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All Cluster nodes down or draining

Resolved
Operational
Started over 2 years agoLasted about 2 hours

Affected

Cannon Cluster

Operational from 7:18 PM to 8:56 PM

SLURM Scheduler - Cannon

Operational from 7:18 PM to 8:56 PM

Cannon Compute Cluster (Holyoke)

Operational from 7:18 PM to 8:56 PM

Boston Compute Nodes

Operational from 7:18 PM to 8:56 PM

GPU nodes (Holyoke)

Operational from 7:18 PM to 8:56 PM

FASSE Cluster

Operational from 7:18 PM to 8:56 PM

Updates
  • Resolved
    UTC
    Resolved

    Clusters are back in production status. We will continue to monitor for any aberrant behavior, but this incident has been resolved.

  • Identified
    UTC
    Identified

    I spoke too soon, partial recovery, I'll update here when we are sure everything is back in production, apologies.

  • Monitoring
    UTC
    Monitoring

    All cannon nodes are back in service and slurm is resuming jobs, fasse is coming back up as well, we will monitor the situation, but anticipate a return to full normal operations shortly.

  • Update
    UTC
    Update

    The nodes are coming back into normal service, we anticipate this to be fairly quick

  • Identified
    UTC
    Identified

    slurm is operational, jobs are idled and should resume as normal

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident. We will update here as we can

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu