FAS Research Computing - Observați istoricul

Holyoke Tier 2 NFS Se confruntă cu o întrerupere parțială

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
Operațional

SLURM Scheduler - Cannon - Operațional

Cannon Compute Cluster (Holyoke) - Operațional

Boston Compute Nodes - Operațional

GPU nodes (Holyoke) - Operațional

seas_compute - Operațional

Operațional

SLURM Scheduler - FASSE - Operațional

FASSE Compute Cluster (Holyoke) - Operațional

Operațional

Kempner Cluster CPU - Operațional

Kempner Cluster GPU - Operațional

Operațional

FASSE login nodes - Operațional

Operațional

Cannon Open OnDemand - Operațional

FASSE Open OnDemand - Operațional

Întrerupere parțială

Netscratch (Global Scratch) - Operațional

Home Directory Storage - Boston - Operațional

Tape - (Tier 3) - Operațional

Holylabs - Operațional

Isilon Storage Holyoke (Tier 1) - Operațional

Holystore01 (Tier 0) - Operațional

HolyLFS04 (Tier 0) - Operațional

HolyLFS05 (Tier 0) - Operațional

HolyLFS06 (Tier 0) - Operațional

Holyoke Tier 2 NFS - Întrerupere parțială

Holyoke Specialty Storage - Operațional

holECS - Operațional

Isilon Storage Boston (Tier 1) - Operațional

BosLFS02 (Tier 0) - Operațional

Boston Tier 2 NFS - Operațional

CEPH Storage Boston (Tier 2) - Operațional

Boston Specialty Storage - Operațional

bosECS - Operațional

Samba Cluster - Operațional

Globus Data Transfer - Operațional

Observați istoricul

mar 2024

Internet acces to Holyoke interrupted 7:30-8am
  • Rezolvat
    UTC
    Rezolvat
    There was a brief disruption in the connectivity from MGHPCC to the outside world/Internet. During this period outside attempts to connect to services hosted in Holyoke would time out. Internal data center network remained normal and no jobs were affected.
holylabs instability
  • Rezolvat
    UTC
    Rezolvat

    After making some hardware and network changes, we monitored holylabs yesterday and overnight and have determined that it is stable again.

    We will continue to monitor but currently believe this issue has been resolved.

  • În curs de investigare
    UTC
    În curs de investigare

    Holylabs was again unstable over the weekend. We are actively working this issue and will update as soon as possible.

  • Actualizare
    UTC
    Actualizare

    Holylabs locked up again overnight. We are investigating.

  • În curs de monitorizare
    UTC
    În curs de monitorizare

    Holylabs became stuck overnight and was restarted. It is back up and we are monitoring.

holyscratch01 performance degraded
  • Rezolvat
    UTC
    Rezolvat

    holyscratch01 is currently stable. However, it continues to be under heavy utilization as a matter of course due to job loads.

    There is a plan underway to replace holyscratch01, but no ETA at this time as we are still qualifying and planning purchasing. We will notify the community when an ETA is known. Until then please be aware that load on scratch may continue along this trend. Thanks for your understanding.

  • În curs de monitorizare
    UTC
    În curs de monitorizare

    Performance has improved, but we are still monitoring some high loads across object storage units.

  • În curs de investigare
    UTC
    În curs de investigare

    holyscratch01 performance degraded

    We are currently investigating this incident.

RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually
  • Rezolvat
    UTC
    Rezolvat

    VMs are returning to operation. If you receive an error (on Portal, Coldfront, etc) please wait a few minutes and try again.

    Ticket system is online and starting to receive delayed emails.

  • În curs de investigare
    UTC
    În curs de investigare

    The RT ticket system is currently offline due to a VM issue.

    Any emails sent to the ticket system will eventually be delivered once it recovers, but until then expect delayed response.

FASRC maintenance update - All jobs requeued (Cannon and FASSE)
  • Rezolvat
    UTC
    Rezolvat
    This incident has been resolved.
  • În curs de monitorizare
    UTC
    În curs de monitorizare

    Informational Notice

    The Slurm upgrade to 23.11.4 was completed successfully during maintenance. However a complication with the automation of Slurm's cryptographic keys occurred during the upgrade which caused nodes to lose the ability to talk to the Slurm master. The Slurm master therefore viewed those nodes as down and requeued their jobs.

    All jobs on Cannon and FASSE were requeued.

    This is deeply regrettable but the chain of events which caused this could not be foreseen.

    To check the status of your jobs, see the common Slurm commands at:

    https://docs.rc.fas.harvard.edu/kb/convenient-slurm-commands/#Information_on_jobs

    FAS Research Computing

    https://docs.rc.fas.harvard.edu/

    rchelp@rc.fas.harvard.edu

feb 2024

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
  • Rezolvat
    UTC
    Rezolvat

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • Identificat
    UTC
    Identificat

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

holyscratch01 performance
  • Rezolvat
    UTC
    Rezolvat

    This incident has been resolved.

  • În curs de investigare
    UTC
    În curs de investigare

    holyscratch01 is experiencing high load. Performance may be delayed.

    OOD is also affected as a result of this.

    We are currently investigating this incident.

All Cluster nodes down or draining
  • Rezolvat
    UTC
    Rezolvat

    Clusters are back in production status. We will continue to monitor for any aberrant behavior, but this incident has been resolved.

  • Identificat
    UTC
    Identificat

    I spoke too soon, partial recovery, I'll update here when we are sure everything is back in production, apologies.

  • În curs de monitorizare
    UTC
    În curs de monitorizare

    All cannon nodes are back in service and slurm is resuming jobs, fasse is coming back up as well, we will monitor the situation, but anticipate a return to full normal operations shortly.

  • Actualizare
    UTC
    Actualizare

    The nodes are coming back into normal service, we anticipate this to be fairly quick

  • Identificat
    UTC
    Identificat

    slurm is operational, jobs are idled and should resume as normal

  • În curs de investigare
    UTC
    În curs de investigare

    We are currently investigating this incident. We will update here as we can

BOSLFS02 Instability
  • Rezolvat
    UTC
    Rezolvat
    This incident has been resolved.
  • În curs de investigare
    UTC
    În curs de investigare

    Boslfs02 (/n/boslfs02) is currently experiencing instability.

    We are working on the issue and will update this incident as the situation progresses.

boslffs instability
  • Rezolvat
    UTC
    Rezolvat
    This incident has been resolved.
  • Identificat
    UTC
    Identificat

    We are working on a fix for this incident.

ian 2024

fasselogin nodes down
  • Rezolvat
    UTC
    Rezolvat

    fasselogin machines are back in service

  • Identificat
    UTC
    Identificat

    We have identified the underlying issue and are working on fixing the FASSE login nodes. In the meantime, please use FASSE VDI. Updates to come.

  • În curs de investigare
    UTC
    În curs de investigare

    fasselogin01/02 are currently down. We are investigating this incident.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
  • Rezolvat
    UTC
    Rezolvat

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • Identificat
    UTC
    Identificat

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
  • Rezolvat
    UTC
    Rezolvat

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • Identificat
    UTC
    Identificat

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Coldfront timeout
  • Rezolvat
    UTC
    Rezolvat

    Coldfront is accessible again. Thanks for your patience so that would could investigate further. We've added new logging to have a better view into this should it happen again.

  • În curs de investigare
    UTC
    În curs de investigare

    Coldfront is currently up but inaccessible. Login attempts will result in a timeout/proxy error.
    We would like time to gather forensics to sort out why this is happening before restarting the service.

    If you need to access Coldfront, please try again later today.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
  • Rezolvat
    UTC
    Rezolvat

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • Identificat
    UTC
    Identificat

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

ian 2024 către mar 2024

Următorul

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu