FAS Research Computing - Netscratch - some directories stalled/unavailable – Detaliile incidentului

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Netscratch - some directories stalled/unavailable

Rezolvat
Întrerupere parțială
Început la peste 1 an în urmăA durat 1 zi

Afectat

Storage

Întrerupere parțială din 3:05 PM către 3:12 PM, Operațional din 3:12 PM către 2:52 PM, Întrerupere parțială din 2:52 PM către 4:24 PM

Netscratch (Global Scratch)

Întrerupere parțială din 3:05 PM către 3:12 PM, Operațional din 3:12 PM către 2:52 PM, Întrerupere parțială din 2:52 PM către 4:24 PM

Actualizări
  • Rezolvat
    UTC
    Rezolvat
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • Identificat
    UTC
    Identificat

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • Rezolvat
    UTC
    Rezolvat
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • În curs de investigare
    UTC
    În curs de investigare
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu