FAS Research Computing - Ticket system slow – Detaliile incidentului

Toate sistemele operaționale

Status page for the Harvard FAS Research Computing cluster and other resources.

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GETTING HELP
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Ticket system slow

Rezolvat
Operațional
Început la circa 2 ani în urmăA durat circa 1 oră

Afectat

Websites & Tools

Performanță scăzută din 4:30 PM către 5:25 PM

FASRC Ticket System (ServiceNow)

Performanță scăzută din 4:30 PM către 5:25 PM

Actualizări
  • Rezolvat
    Rezolvat
    This incident has been resolved.
  • Identificat
    Identificat

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • În curs de investigare
    În curs de investigare

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu