FAS Research Computing - holylabs inaccessible - cluster paused – Detaliile incidentului

Performanță parțial degradată

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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holylabs inaccessible - cluster paused

Rezolvat
Operațional
Început la aproape 3 ani în urmăA durat circa 22 ore

Afectat

Cannon Cluster

Operațional din 6:00 PM către 4:02 PM

SLURM Scheduler - Cannon

Operațional din 6:00 PM către 4:02 PM

Cannon Compute Cluster (Holyoke)

Operațional din 6:00 PM către 4:02 PM

Boston Compute Nodes

Operațional din 6:00 PM către 4:02 PM

GPU nodes (Holyoke)

Operațional din 6:00 PM către 4:02 PM

OpenOnDemand/OOD

Operațional din 6:00 PM către 4:02 PM

Actualizări
  • Rezolvat
    Rezolvat

    We have reverted the routing systems involved in causing this issue to their previous version/state. We will continue to investigate why this issue occurred and what will allow us to upgrade these systems at a later date.

  • În curs de investigare
    În curs de investigare

    The issue with holylabs (and potentially other lustre filesystems) has recurred. This may have effects on jobs and any process using this and potentially other lustre filesystems.

    No ETA at this time.

  • Rezolvat
    Rezolvat

    We have restored access to holylabs and the cluster/jobs are no longer paused.

    We have identified a root cause which we will be working to remediate to prevent this issue in future.

  • Identificat
    Identificat

    The scheduler and all jobs have been paused in order to reduce the load on holylabs.

    We are continuing to work on a fix for this incident.

  • În curs de investigare
    În curs de investigare

    The holylabs filesystem is currently down due to high load.

    OOD, software, and modules are all functional but if your workflow uses holylabs for storage, scripts, or jobs it may hang or fail. Our engineers are investigating this issue further.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu