FAS Research Computing - A100 GPU issue – Detaliile incidentului

Toate sistemele operaționale

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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A100 GPU issue

Rezolvat
Operațional
Început la circa 3 ani în urmăA durat circa 1 lună

Afectat

Cannon Cluster

Operațional din 3:00 PM către 5:51 PM

GPU nodes (Holyoke)

Operațional din 3:00 PM către 5:51 PM

Actualizări
  • Rezolvat
    UTC
    Rezolvat

    Firmware updates have resolved this issue.

  • Actualizare
    UTC
    Actualizare

    The proscribed driver update did not fix this issue.

    We are working with Nvidia to find a fix. As a stop-gap nodes which get stuck/flagged will be marked in Slurm for reboot and rebooted once empty of jobs.

    If a A100 GPU host your lab owns is stuck in a bad state, please let us know and we will mark and reboot it.

  • Identificat
    UTC
    Identificat

    A100s are open but still experiencing some instability. Infrequently, you may hit the issue we noted earlier.

    We are continuing to work on a solution.

  • În curs de investigare
    UTC
    În curs de investigare

    An NVIDIA bug may be causing failures in A100 GPUs. nvidia-smi command is slow, or outputs "ERR!" or "No GPUs are found".

    Jobs on affected nodes may fail.

    We are investigating this issue.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu