VM and Ceph infrastructure issues - also affects FASRC ticket system - Detaliile incidentului - FAS Research Computing

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE

Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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VM and Ceph infrastructure issues - also affects FASRC ticket system

Rezolvat

Operațional

Început la peste 3 ani în urmăA durat circa 2 ore

Afectat

VDI/OpenOnDemand

Cannon Open OnDemand/VDI

Storage

CEPH Storage Boston (Tier 2)

Websites & Tools

FASRC Ticket System (ServiceNow)

Actualizări

Actualizare
ianuarie 24, 2023 la 19:41
Actualizare
ianuarie 24, 2023 la 19:41
The Ceph/VM cluster issues have subsided and performance should be back to normal.
Rezolvat
ianuarie 19, 2023 la 16:55
Rezolvat
ianuarie 19, 2023 la 16:55
The virtual infrastructure is responding normally again.
This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.
Identificat
ianuarie 19, 2023 la 15:00
Identificat
ianuarie 19, 2023 la 15:00
An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

Updates will be posted here.

FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – Detaliile incidentului

VM and Ceph infrastructure issues - also affects FASRC ticket system