FAS Research Computing - FARCS ticket system outage – Detaliile incidentului

Performanță parțial degradată

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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FARCS ticket system outage

Rezolvat
Operațional
Început la peste 3 ani în urmăA durat 26 minute

Afectat

Websites & Tools

Operațional din 4:38 PM către 5:04 PM

FASRC Ticket System (ServiceNow)

Operațional din 4:38 PM către 5:04 PM

Actualizări
  • Rezolvat
    Rezolvat

    The ticket system is back in service. Any pending emails in or out will be delivered but possibly delayed.

  • În curs de investigare
    În curs de investigare

    The FASRC ticket system is currently down. We are working to resolve this as quickly as possible. Replies to tickets will be delayed (email replies should continue to attempt delivery until the system responds).

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu