FAS Research Computing - The short path fibre to MGHPCC Holyoke is down - long path remains up – Detaliile incidentului

Performanță parțial degradată

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The short path fibre to MGHPCC Holyoke is down - long path remains up

Rezolvat
Operațional
Început la peste 4 ani în urmăA durat circa 20 ore

Afectat

Networking

Operațional din 9:33 PM către 5:44 PM

Holyoke-Boston fiber link (short path)

Operațional din 9:33 PM către 5:44 PM

Actualizări
  • Rezolvat
    Rezolvat

    The short path repair is complete. Normal network operation and speed/latency between Boston and Holyoke have been restored.

  • Identificat
    Identificat

    Additional note: The long path was briefly down, but was quickly restored. No knock-on effects observed and long path is fully operational.

    No ETA on short path repair.

  • În curs de investigare
    În curs de investigare

    We've been informed that the 'short path' fibre connection to Holyoke is down. No ETA.

    The 'long path' remains in operation, but this means slightly more latency when performing operations between Boston and Holyoke.

    We will relay updates when we receive them.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu