FAS Research Computing - FASRC ticket system - tickets and replies delayed – Detaliile incidentului

Performanță parțial degradată

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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FASRC ticket system - tickets and replies delayed

Rezolvat
Performanță scăzută
Început la peste 4 ani în urmăA durat circa 2 ore

Afectat

Websites & Tools

Performanță scăzută din 2:12 PM către 4:29 PM

FASRC Ticket System (ServiceNow)

Performanță scăzută din 2:12 PM către 4:29 PM

Actualizări
  • Rezolvat
    Rezolvat

    A fix was implemented earlier and after monitoring this is deemed resolved.

  • În curs de investigare
    În curs de investigare

    We are currently working on this issue and expect the ticket system back in operation shortly.

    New tickets and replies should be queued and will get processed as soon as the system is back to normal.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu