FAS Research Computing - License servers down – Detalhes do incidente

Experimentando Desempenho Parcialmente Degradado

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

License servers down

Resolvido
Parcialmente indisponível 30 %
Início há 9 mesesDurado aproximadamente 1 hora

Afetado

VDI/OpenOnDemand

Operacional de 6:57 PM para 7:01 PM, Desempenho degradado de 7:01 PM para 7:46 PM

Cannon Open OnDemand/VDI

Operacional de 6:57 PM para 7:01 PM, Desempenho degradado de 7:01 PM para 7:46 PM

FASSE Open OnDemand/VDI

Operacional de 6:57 PM para 7:01 PM, Desempenho degradado de 7:01 PM para 7:46 PM

Software & Licensing

Parcialmente indisponível de 6:57 PM para 7:46 PM

License Servers

Parcialmente indisponível de 6:57 PM para 7:46 PM

Atualizações
  • Resolvido
    Resolvido

    The license server is responding normally again.

  • Atualizar
    Atualizar
    We are currently investigating this incident.
  • Investigando
    Investigando

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu