FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – Detalhes do incidente

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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VM and Ceph infrastructure issues - also affects FASRC ticket system

Resolvido
Operacional
Início há mais de 3 anosDurado aproximadamente 2 horas

Afetado

OpenOnDemand/OOD

Operacional de 3:00 PM para 4:55 PM

Cannon Open OnDemand

Operacional de 3:00 PM para 4:55 PM

Storage

Operacional de 3:00 PM para 4:55 PM

CEPH Storage Boston (Tier 2)

Operacional de 3:00 PM para 4:55 PM

Websites & Tools

Operacional de 3:00 PM para 4:55 PM

FASRC Ticket System (ServiceNow)

Operacional de 3:00 PM para 4:55 PM

Atualizações
  • Atualizar
    UTC
    Atualizar

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • Resolvido
    UTC
    Resolvido

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • Identificado
    UTC
    Identificado

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu