FAS Research Computing - VM issue affecting FASSE VDI and Tier2 storage – Detalhes do incidente

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VM issue affecting FASSE VDI and Tier2 storage

Resolvido
Parcialmente indisponível
Início há mais de 4 anosDurado aproximadamente 2 horas

Afetado

VDI/OpenOnDemand

Parcialmente indisponível de 4:00 PM para 5:42 PM

FASSE Open OnDemand/VDI

Parcialmente indisponível de 4:00 PM para 5:42 PM

Storage

Parcialmente indisponível de 4:00 PM para 5:42 PM

CEPH Storage Boston (Tier 2)

Parcialmente indisponível de 4:00 PM para 5:42 PM

Virtual Machines

Parcialmente indisponível de 4:00 PM para 5:42 PM

Virtual Infrastructure - Holyoke

Parcialmente indisponível de 4:00 PM para 5:42 PM

Atualizações
  • Resolvido
    Resolvido

    We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

    Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.

  • Identificado
    Identificado

    We are still working on the underlying issue.

    A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.

  • Investigando
    Investigando

    There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

    We are investigating and will update here as this issue progresses.

    Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc