FAS Research Computing - Histórico de avisos

BosLFS02 (Tier 0) Enfrentando Grande Interrupção

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Operacional

SLURM Scheduler - Cannon - Operacional

Cannon Compute Cluster (Holyoke) - Operacional

Boston Compute Nodes - Operacional

GPU nodes (Holyoke) - Operacional

seas_compute - Operacional

Operacional

SLURM Scheduler - FASSE - Operacional

FASSE Compute Cluster (Holyoke) - Operacional

Operacional

Kempner Cluster CPU - Operacional

Kempner Cluster GPU - Operacional

Operacional

FASSE login nodes - Operacional

Operacional

Cannon Open OnDemand - Operacional

FASSE Open OnDemand - Operacional

Totalmente indisponível

Netscratch (Global Scratch) - Operacional

Home Directory Storage - Boston - Operacional

Tape - (Tier 3) - Operacional

Holylabs - Operacional

Isilon Storage Holyoke (Tier 1) - Operacional

Holystore01 (Tier 0) - Operacional

HolyLFS04 (Tier 0) - Operacional

HolyLFS05 (Tier 0) - Operacional

HolyLFS06 (Tier 0) - Operacional

Holyoke Tier 2 NFS - Operacional

Holyoke Specialty Storage - Operacional

holECS - Operacional

Isilon Storage Boston (Tier 1) - Operacional

BosLFS02 (Tier 0) - Totalmente indisponível

Boston Tier 2 NFS - Operacional

CEPH Storage Boston (Tier 2) - Operacional

Boston Specialty Storage - Operacional

bosECS - Operacional

Samba Cluster - Operacional

Globus Data Transfer - Operacional

Histórico de avisos

Ver status atual

jan 2024

fasselogin nodes down
ResolvidoTotalmente indisponível4 horas 53 minutos
  • ResolvidoUTC

    fasselogin machines are back in service

  • IdentificadoUTC

    We have identified the underlying issue and are working on fixing the FASSE login nodes. In the meantime, please use FASSE VDI. Updates to come.

  • InvestigandoUTC

    fasselogin01/02 are currently down. We are investigating this incident.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
ResolvidoDesempenho degradado1 hora 37 minutos
  • ResolvidoUTC

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentificadoUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
ResolvidoDesempenho degradado47 minutos
  • ResolvidoUTC

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentificadoUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Coldfront timeout
Resolvido2 horas 11 minutos
  • ResolvidoUTC

    Coldfront is accessible again. Thanks for your patience so that would could investigate further. We've added new logging to have a better view into this should it happen again.

  • InvestigandoUTC

    Coldfront is currently up but inaccessible. Login attempts will result in a timeout/proxy error.
    We would like time to gather forensics to sort out why this is happening before restarting the service.

    If you need to access Coldfront, please try again later today.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
ResolvidoDesempenho degradado5 horas 24 minutos
  • ResolvidoUTC

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentificadoUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

dez 2023

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
ResolvidoDesempenho degradado47 horas 1 minuto
  • ResolvidoUTC

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentificadoUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
ResolvidoDesempenho degradado6 horas 20 minutos
  • ResolvidoUTC

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentificadoUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Loss of power at Holyoke data center
Resolvido3 horas 54 minutos
  • ResolvidoUTC

    Downed nodes are back online. The cluster is now available again.

    Thank you for your patience.

  • IdentificadoUTC

    Power was restored to the affected sections and we are bringing the down nodes back up.

  • InvestigandoUTC

    There has been a loss of street power at MGHPCC, our Holyoke data center due to the windstorm. We are awaiting further details.

    This likely affects most of the Cannon/Kempner compute cluster, and all of the FASSE compute cluster.

    More details as we learn them.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
ResolvidoDesempenho degradado51 minutos
  • ResolvidoUTC

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentificadoUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

DEZ14
Emergency scheduler update - Security Patch
ConcluídoManutenção1 hora
  • Concluídodezembro 14, 2023 às 17:00UTC

    Maintenance has completed successfully

  • Em cursodezembro 14, 2023 às 16:00UTC

    Maintenance is now in progress

  • Planejadadezembro 14, 2023 às 16:00UTC

    SchedMD has issued a patch for a critical security vulnerability. It is imperative that we apply this patch ASAP. This will require a pause of the cluster for roughly 30-60 minutes at around 11am, after which jobs and the scheduler will continue normal operation.

    A side effect of this is that we will move up to version 23.02.7 with the patch which will fix the IntelMPI and PMI2 issues some users have experienced.

    Thanks for your understanding and patience.
    FAS Research Computing

nov 2023

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
ResolvidoDesempenho degradado7 horas 16 minutos
  • ResolvidoUTC

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentificadoUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
ResolvidoDesempenho degradado2 horas 33 minutos
  • ResolvidoUTC

    The Ceph instability has been resolved. Caeph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentificadoUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Partial Cannon outage
ResolvidoParcialmente indisponível4 horas 20 minutos
  • ResolvidoUTC

    Cooling and power have been restored to the affected racks. The compute nodes have been resumed in Slurm and are now accepting jobs again.

    This incident has been resolved.

  • IdentificadoUTC

    We have identified the partitions that are impacted due to loss of cooling in holy7c[02-12] compute nodes. Some of these partitions are fully down, others are partially down.

    blackhole
    blackholepriority davies desai hucecascade
    hucecascadepriority
    huttenhower
    janson
    jansoncascade joonholee lukin seascompute
    shared
    tambe
    test
    vishwanath
    whipple

    Please submit to other partitions in order to run jobs.

    The spart command will show you all partitions you have access to, and our Running Jobs page provides a list of publicly available partitions for all cluster users. Please see our docs page for other helpful Slurm commands.

    The Holyoke MGHPCC data center is working to restore cooling, and FASRC staff are onsite to assist. No ETA.

  • InvestigandoUTC

    Compute nodes in holy7c[02-12] have experienced a power loss and are currently down. GPUs are not impacted at this time.

    The 'shared' partition is significantly impacted. Other public partitions and lab-owned partitions may be down or running at reduced capacity. Jobs are still being accepted/running, but may need to wait longer in the queue due to fewer resources being available.

    We are in contact with the Holyoke MGHPCC data center to investigate further. Updates to come. No ETA at this time.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
ResolvidoDesempenho degradado6 horas 55 minutos
  • ResolvidoUTC

    The Ceph instability has been resolved. Caeph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentificadoUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
ResolvidoDesempenho degradado5 horas 52 minutos
  • ResolvidoUTC

    The Ceph instability has been resolved. Caeph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentificadoUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Anterior

nov 2023 para jan 2024

Próximo

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu