FAS Research Computing - License servers down – Detalhes do incidente

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License servers down

Resolvido
Parcialmente indisponível 30 %
Começou em há 9 mesesDurado cerca de 1 hora

Afetado

OpenOnDemand/OOD

Operacional undefined 6:57 PM para 7:01 PM, Desempenho degradado undefined 7:01 PM para 7:46 PM

Cannon Open OnDemand

Operacional undefined 6:57 PM para 7:01 PM, Desempenho degradado undefined 7:01 PM para 7:46 PM

FASSE Open OnDemand

Operacional undefined 6:57 PM para 7:01 PM, Desempenho degradado undefined 7:01 PM para 7:46 PM

Software & Licensing

Parcialmente indisponível undefined 6:57 PM para 7:46 PM

License Servers

Parcialmente indisponível undefined 6:57 PM para 7:46 PM

Atualizações
  • Resolvido
    UTC
    Resolvido

    The license server is responding normally again.

  • Atualizar
    UTC
    Atualizar
    We are currently investigating this incident.
  • Investigando
    UTC
    Investigando

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu