FAS Research Computing - holylogin[05-08] down – Detalhes do incidente

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holylogin[05-08] down

Resolvido
Operacional
Começou em há mais de 1 anoDurou 167 horas 15 minutos

Afetado

Login Nodes

Totalmente indisponível de 7:33 PM para 3:01 PM, Operacional de 3:01 PM para 6:48 PM

login.rc.fas.harvard.edu

Totalmente indisponível de 7:33 PM para 3:01 PM, Operacional de 3:01 PM para 6:48 PM

Login Nodes - Holyoke

Totalmente indisponível de 7:33 PM para 3:01 PM, Operacional de 3:01 PM para 6:48 PM

Atualizações
  • Resolvido
    UTC
    Resolvido
    Hardware has been repaired and holyoke login nodes are back online. Thanks for your patience.
  • Monitoramento
    UTC
    Monitoramento

    Holylogin chassis repair during maintenance was unsuccessful and replacement parts have been ordered.

    • holyoke login nodes (holylogin05-08) are down for hardware repair

    • Only Boston login nodes available (ie, boslogin[05-08])

    If you have holylogin hard-coded in your scripts, please update to login.rc.fas.harvard.edu or boslogin.rc.fas.harvard.edu for the time being, which will redirect you to an available login node.

    As always, the best method for obtaining a login node is usinglogin.rc.fas.harvard.edu which will pick a node for you.

    If you require a login node in a specific data center, use boslogin.rc.fas.harvard.edu (Boston) or (once they are back in service) holylogin.rc.fas.harvard.edu (Holyoke).

    See also: Command line access with Terminal (login nodes) – FASRC DOCS

  • Resolvido
    UTC
    Resolvido

    This incident was posted by mistake.

    holylogin01-04 were replaced by holylogin05-08 some time back.

    As always, the best method for obtaining a login node is usinglogin.rc.fas.harvard.edu which will pick a node for you.

    Or if you require a login node in a specific data center, use boslogin.rc.fas.harvard.edu (Boston) or holylogin.rc.fas.harvard.edu (Holyoke).

    See also: Command line access with Terminal (login nodes) – FASRC DOCS

  • Investigando
    UTC
    Investigando

    Holylogin chassis repair during maintenance was unsuccessful and replacement parts have been ordered.

    Audience:

    • All cluster users

    Impact:

    • All holylogin** servers will be down till further notice

    • Only Boston login nodes available (ie, boslogin[05-08])

    If you have holylogin hard-coded in your scripts, please update to login.rc.fas.harvard.edu or boslogin.rc.fas.harvard.edu for the time being, which will redirect you to an available login node.

    Updates to follow as we have them.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu