FAS Research Computing - Netscratch - some directories stalled/unavailable – Detalhes do incidente

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Netscratch - some directories stalled/unavailable

ResolvidoParcialmente indisponível25 horas 18 minutos

Afetado

Storage

Parcialmente indisponível de 3:05 PM para 3:12 PM, Operacional de 3:12 PM para 2:52 PM, Parcialmente indisponível de 2:52 PM para 4:24 PM

Netscratch (Global Scratch)

Parcialmente indisponível de 3:05 PM para 3:12 PM, Operacional de 3:12 PM para 2:52 PM, Parcialmente indisponível de 2:52 PM para 4:24 PM

  • ResolvidoUTC
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • IdentificadoUTC

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • ResolvidoUTC
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • InvestigandoUTC
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu