FAS Research Computing - Netscratch - some directories stalled/unavailable – Detalhes do incidente

Experimentando Desempenho Parcialmente Degradado

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

Netscratch - some directories stalled/unavailable

Resolvido
Parcialmente indisponível
Começou em há mais de 1 anoDurado 1 dia

Afetado

Storage

Parcialmente indisponível undefined 3:05 PM para 3:12 PM, Operacional undefined 3:12 PM para 2:52 PM, Parcialmente indisponível undefined 2:52 PM para 4:24 PM

Netscratch (Global Scratch)

Parcialmente indisponível undefined 3:05 PM para 3:12 PM, Operacional undefined 3:12 PM para 2:52 PM, Parcialmente indisponível undefined 2:52 PM para 4:24 PM

Atualizações
  • Resolvido
    Resolvido
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • Identificado
    Identificado

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • Resolvido
    Resolvido
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • Investigando
    Investigando
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu