RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually - Detalhes do incidente - FAS Research Computing

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE

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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually

Resolvido

Operacional

Começou em há mais de 2 anosmarço 04, 2024Durou 1 hora 14 minutosmarço 04, 202416:4117:55UTC

Afetado

Storage

CEPH Storage Boston (Tier 2)

Websites & Tools

Coldfront

FASRC Ticket System (ServiceNow)

Virtual Machines

Atualizações

Resolvido
março 04, 2024 às 17:55UTC
Resolvido
março 04, 2024 às 17:55UTC
VMs are returning to operation. If you receive an error (on Portal, Coldfront, etc) please wait a few minutes and try again.
Ticket system is online and starting to receive delayed emails.
Investigando
março 04, 2024 às 16:41UTC
Investigando
março 04, 2024 às 16:41UTC
The RT ticket system is currently offline due to a VM issue.
Any emails sent to the ticket system will eventually be delivered once it recovers, but until then expect delayed response.

FAS Research Computing - RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually – Detalhes do incidente

RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually