FAS Research Computing - RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually – Detalhes do incidente

Todos os sistemas operacionais

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually

Resolvido
Operacional
Começou em há mais de 2 anosDurado cerca de 1 hora

Afetado

Storage

Operacional undefined 4:41 PM para 5:55 PM

CEPH Storage Boston (Tier 2)

Operacional undefined 4:41 PM para 5:55 PM

Websites & Tools

Totalmente indisponível undefined 4:41 PM para 5:37 PM, Operacional undefined 4:41 PM para 5:55 PM

Coldfront

Operacional undefined 4:41 PM para 5:55 PM

FASRC Ticket System (ServiceNow)

Totalmente indisponível undefined 4:41 PM para 5:37 PM, Operacional undefined 5:37 PM para 5:55 PM

Virtual Machines

Operacional undefined 4:41 PM para 5:55 PM

Atualizações
  • Resolvido
    UTC
    Resolvido

    VMs are returning to operation. If you receive an error (on Portal, Coldfront, etc) please wait a few minutes and try again.

    Ticket system is online and starting to receive delayed emails.

  • Investigando
    UTC
    Investigando

    The RT ticket system is currently offline due to a VM issue.

    Any emails sent to the ticket system will eventually be delivered once it recovers, but until then expect delayed response.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu