FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – Detalhes do incidente

Todos os sistemas operacionais

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

VM and Ceph infrastructure issues - also affects FASRC ticket system

Resolvido
Operacional
Começou em há mais de 3 anosDurado cerca de 2 horas

Afetado

OpenOnDemand/OOD

Operacional undefined 3:00 PM para 4:55 PM

Cannon Open OnDemand

Operacional undefined 3:00 PM para 4:55 PM

Storage

Operacional undefined 3:00 PM para 4:55 PM

CEPH Storage Boston (Tier 2)

Operacional undefined 3:00 PM para 4:55 PM

Websites & Tools

Operacional undefined 3:00 PM para 4:55 PM

FASRC Ticket System (ServiceNow)

Operacional undefined 3:00 PM para 4:55 PM

Atualizações
  • Atualizar
    UTC
    Atualizar

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • Resolvido
    UTC
    Resolvido

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • Identificado
    UTC
    Identificado

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu