FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – Detalhes do incidente

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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VM and Ceph infrastructure issues - also affects FASRC ticket system

Resolvido
Operacional
Começou em há mais de 3 anosDurado cerca de 2 horas

Afetado

VDI/OpenOnDemand

Operacional undefined 3:00 PM para 4:55 PM

Cannon Open OnDemand/VDI

Operacional undefined 3:00 PM para 4:55 PM

Storage

Operacional undefined 3:00 PM para 4:55 PM

CEPH Storage Boston (Tier 2)

Operacional undefined 3:00 PM para 4:55 PM

Websites & Tools

Operacional undefined 3:00 PM para 4:55 PM

FASRC Ticket System (ServiceNow)

Operacional undefined 3:00 PM para 4:55 PM

Atualizações
  • Atualizar
    Atualizar

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • Resolvido
    Resolvido

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • Identificado
    Identificado

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.