FAS Research Computing - holylabs inaccessible - cluster paused – Szczegóły incydentu

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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holylabs inaccessible - cluster paused

Rozwiązany
Poprawne działanie
Wystąpił w dniu prawie 3 lata temuTrwało około 22 godziny

Dotknięty

Cannon Cluster

Poprawne działanie z 6:00 PM do 4:02 PM

SLURM Scheduler - Cannon

Poprawne działanie z 6:00 PM do 4:02 PM

Cannon Compute Cluster (Holyoke)

Poprawne działanie z 6:00 PM do 4:02 PM

Boston Compute Nodes

Poprawne działanie z 6:00 PM do 4:02 PM

GPU nodes (Holyoke)

Poprawne działanie z 6:00 PM do 4:02 PM

OpenOnDemand/OOD

Poprawne działanie z 6:00 PM do 4:02 PM

Aktualizacje
  • Rozwiązany
    UTC
    Rozwiązany

    We have reverted the routing systems involved in causing this issue to their previous version/state. We will continue to investigate why this issue occurred and what will allow us to upgrade these systems at a later date.

  • Analiza
    UTC
    Analiza

    The issue with holylabs (and potentially other lustre filesystems) has recurred. This may have effects on jobs and any process using this and potentially other lustre filesystems.

    No ETA at this time.

  • Rozwiązany
    UTC
    Rozwiązany

    We have restored access to holylabs and the cluster/jobs are no longer paused.

    We have identified a root cause which we will be working to remediate to prevent this issue in future.

  • Zidentyfikowany
    UTC
    Zidentyfikowany

    The scheduler and all jobs have been paused in order to reduce the load on holylabs.

    We are continuing to work on a fix for this incident.

  • Analiza
    UTC
    Analiza

    The holylabs filesystem is currently down due to high load.

    OOD, software, and modules are all functional but if your workflow uses holylabs for storage, scripts, or jobs it may hang or fail. Our engineers are investigating this issue further.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu