FAS Research Computing - A100 GPU issue – Szczegóły incydentu

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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A100 GPU issue

Rozwiązany
Poprawne działanie
Wystąpił w dniu około 3 lata temuTrwało około miesiąc

Dotknięty

Cannon Cluster

Poprawne działanie z 3:00 PM do 5:51 PM

GPU nodes (Holyoke)

Poprawne działanie z 3:00 PM do 5:51 PM

Aktualizacje
  • Rozwiązany
    UTC
    Rozwiązany

    Firmware updates have resolved this issue.

  • Aktualizacja
    UTC
    Aktualizacja

    The proscribed driver update did not fix this issue.

    We are working with Nvidia to find a fix. As a stop-gap nodes which get stuck/flagged will be marked in Slurm for reboot and rebooted once empty of jobs.

    If a A100 GPU host your lab owns is stuck in a bad state, please let us know and we will mark and reboot it.

  • Zidentyfikowany
    UTC
    Zidentyfikowany

    A100s are open but still experiencing some instability. Infrequently, you may hit the issue we noted earlier.

    We are continuing to work on a solution.

  • Analiza
    UTC
    Analiza

    An NVIDIA bug may be causing failures in A100 GPUs. nvidia-smi command is slow, or outputs "ERR!" or "No GPUs are found".

    Jobs on affected nodes may fail.

    We are investigating this issue.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu