FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – Szczegóły incydentu

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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VM and Ceph infrastructure issues - also affects FASRC ticket system

Rozwiązany
Poprawne działanie
Wystąpił w dniu ponad 3 lata temuTrwało około 2 godziny

Dotknięty

OpenOnDemand/OOD

Poprawne działanie z 3:00 PM do 4:55 PM

Cannon Open OnDemand

Poprawne działanie z 3:00 PM do 4:55 PM

Storage

Poprawne działanie z 3:00 PM do 4:55 PM

CEPH Storage Boston (Tier 2)

Poprawne działanie z 3:00 PM do 4:55 PM

Websites & Tools

Poprawne działanie z 3:00 PM do 4:55 PM

FASRC Ticket System (ServiceNow)

Poprawne działanie z 3:00 PM do 4:55 PM

Aktualizacje
  • Aktualizacja
    UTC
    Aktualizacja

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • Rozwiązany
    UTC
    Rozwiązany

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • Zidentyfikowany
    UTC
    Zidentyfikowany

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu