FAS Research Computing - FARCS ticket system outage – Szczegóły incydentu

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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FARCS ticket system outage

Rozwiązany
Poprawne działanie
Wystąpił w dniu ponad 3 lata temuTrwało 26 minut

Dotknięty

Websites & Tools

Poprawne działanie z 4:38 PM do 5:04 PM

FASRC Ticket System (ServiceNow)

Poprawne działanie z 4:38 PM do 5:04 PM

Aktualizacje
  • Rozwiązany
    UTC
    Rozwiązany

    The ticket system is back in service. Any pending emails in or out will be delivered but possibly delayed.

  • Analiza
    UTC
    Analiza

    The FASRC ticket system is currently down. We are working to resolve this as quickly as possible. Replies to tickets will be delayed (email replies should continue to attempt delivery until the system responds).

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu