FAS Research Computing - Legg merke til historikk

Alle systemer er operative

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Operasjonell

SLURM Scheduler - Cannon - Operasjonell

Cannon Compute Cluster (Holyoke) - Operasjonell

Boston Compute Nodes - Operasjonell

GPU nodes (Holyoke) - Operasjonell

seas_compute - Operasjonell

Operasjonell

SLURM Scheduler - FASSE - Operasjonell

FASSE Compute Cluster (Holyoke) - Operasjonell

Operasjonell

Kempner Cluster CPU - Operasjonell

Kempner Cluster GPU - Operasjonell

Operasjonell

FASSE login nodes - Operasjonell

Operasjonell

Cannon Open OnDemand - Operasjonell

FASSE Open OnDemand - Operasjonell

Operasjonell

Netscratch (Global Scratch) - Operasjonell

Home Directory Storage - Boston - Operasjonell

Tape - (Tier 3) - Operasjonell

Holylabs - Operasjonell

Isilon Storage Holyoke (Tier 1) - Operasjonell

Holystore01 (Tier 0) - Operasjonell

HolyLFS04 (Tier 0) - Operasjonell

HolyLFS05 (Tier 0) - Operasjonell

HolyLFS06 (Tier 0) - Operasjonell

Holyoke Tier 2 NFS (new) - Operasjonell

Holyoke Specialty Storage - Operasjonell

holECS - Operasjonell

Isilon Storage Boston (Tier 1) - Operasjonell

BosLFS02 (Tier 0) - Operasjonell

Boston Tier 2 NFS (new) - Operasjonell

CEPH Storage Boston (Tier 2) - Operasjonell

Boston Specialty Storage - Operasjonell

bosECS - Operasjonell

Samba Cluster - Operasjonell

Globus Data Transfer - Operasjonell

Legg merke til historikk

apr. 2022

boslogin04 down
  • Løst
    Løst

    boslogin04 is back up

  • Identifisert
    Identifisert

    boslogin04 needs to be rebooted in order to address an underlying issue.

Compute nodes not running jobs properly
  • Løst
    Løst

    Please contact us if you see any lingering node issues.

  • Identifisert
    Identifisert

    From the MGHPCC datacenter outage on 4/12/22, there are some lingering filesystem mount issues for some labs on some nodes. We are actively working on draining and rebooting these nodes to bring them back into service.

A cooling incident at the MGHPCC Datacenter has effected a number of systems
  • Løst
    Løst

    All cooling, including the water cooling for water-cooled compute nodes, is back online. All partitions are open for jobs. Some compute nodes in various partitions may still require individual attention, so not every compute node is back online, but we will work to bring them all online in the coming hours.

  • Overvåker
    Overvåker

    Most storage in Holyoke is back up.

    The Slurm scheduler is back up and accepting jobs. However, most public partitions are down as the water cooling systems for those compute racks require in-person attention. RC staff are already en route to the datacenter to address this.

    The Academic Cluster is back up.

  • Undersøker
    Undersøker

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

  • Overvåker
    Overvåker

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Løst
    Løst

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Undersøker
    Undersøker

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
  • Løst
    Løst

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Undersøker
    Undersøker

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

mars 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Løst
    Løst

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Undersøker
    Undersøker

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Long path fibre to MGHPCC Holyoke is also down
  • Løst
    Løst

    The long path has returned to operation and initial checks indicate no substantial job or cluster issues as a result.

    The short path remains down, so latency between Boston and Holyoke will still be higher than normal. See short path incident for updates as that progresses (no ETA at this time)

  • Identifisert
    Identifisert

    The short path fibre connection to Holyoke/MGHPCC suffered a failure late yesterday (3/15/22). The short path is still down as of this morning.

    However, we have just seen the long path also drop connection and are awaiting more information on this incident. It is our hope this is a minor disconnect related to their repair work.

The short path fibre to MGHPCC Holyoke is down - long path remains up
  • Løst
    Løst

    The short path repair is complete. Normal network operation and speed/latency between Boston and Holyoke have been restored.

  • Identifisert
    Identifisert

    Additional note: The long path was briefly down, but was quickly restored. No knock-on effects observed and long path is fully operational.

    No ETA on short path repair.

  • Undersøker
    Undersøker

    We've been informed that the 'short path' fibre connection to Holyoke is down. No ETA.

    The 'long path' remains in operation, but this means slightly more latency when performing operations between Boston and Holyoke.

    We will relay updates when we receive them.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Løst
    Løst

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Undersøker
    Undersøker

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

FASRC ticket system - tickets and replies delayed
  • Løst
    Løst

    A fix was implemented earlier and after monitoring this is deemed resolved.

  • Undersøker
    Undersøker

    We are currently working on this issue and expect the ticket system back in operation shortly.

    New tickets and replies should be queued and will get processed as soon as the system is back to normal.

feb. 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Løst
    Løst

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Undersøker
    Undersøker

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Løst
    Løst

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Undersøker
    Undersøker

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Academic Cluster home directory storage full
  • Løst
    Løst

    This issue has been resolved.

  • Identifisert
    Identifisert

    The home directory storage for the academic cluster has quickly filled to capacity. We are working to mitigate this issue.

Websites & Tools - Portal (portal.rc) isn't accessible at the moment (automated)
  • Løst
    Løst

    Websites & Tools - Portal (portal.rc) is now operational! This update was created by an automated monitoring service.

  • Undersøker
    Undersøker

    Websites & Tools - Portal (portal.rc) cannot be accessed at the moment. This incident was created by an automated monitoring service.

holystore01 mounts on boslogin nodes
  • Løst
    Løst

    This issue has been resolved and holystore01 is back to normal.

  • Overvåker
    Overvåker

    boslogin nodes are up but are unable to mount holystore01 at this time. Replacement parts for holystore01 will be installed at the earliest possible time to rectify this issue.

  • Identifisert
    Identifisert

    holystore01 may be inaccessible on some cluster nodes.

  • Undersøker
    Undersøker

    holystore01 is not currently accessible from boslogin nodes. These nodes will be rebooted again at 2:30pm to fix.

    Please login to holylogin nodes if you need to access holystore01.

feb. 2022 til apr. 2022

Neste

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu