FAS Research Computing - holylabs inaccessible - cluster paused – Hendelsesdetaljer

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Status page for the Harvard FAS Research Computing cluster and other resources.

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holylabs inaccessible - cluster paused

Løst
Operasjonell
Begynte på nesten 3 år sidenVarte omtrent 22 timer

Påvirket

Cannon Cluster

Operasjonell fra 6:00 PM til 4:02 PM

SLURM Scheduler - Cannon

Operasjonell fra 6:00 PM til 4:02 PM

Cannon Compute Cluster (Holyoke)

Operasjonell fra 6:00 PM til 4:02 PM

Boston Compute Nodes

Operasjonell fra 6:00 PM til 4:02 PM

GPU nodes (Holyoke)

Operasjonell fra 6:00 PM til 4:02 PM

OpenOnDemand/OOD

Operasjonell fra 6:00 PM til 4:02 PM

Oppdateringer
  • Løst
    UTC
    Løst

    We have reverted the routing systems involved in causing this issue to their previous version/state. We will continue to investigate why this issue occurred and what will allow us to upgrade these systems at a later date.

  • Undersøker
    UTC
    Undersøker

    The issue with holylabs (and potentially other lustre filesystems) has recurred. This may have effects on jobs and any process using this and potentially other lustre filesystems.

    No ETA at this time.

  • Løst
    UTC
    Løst

    We have restored access to holylabs and the cluster/jobs are no longer paused.

    We have identified a root cause which we will be working to remediate to prevent this issue in future.

  • Identifisert
    UTC
    Identifisert

    The scheduler and all jobs have been paused in order to reduce the load on holylabs.

    We are continuing to work on a fix for this incident.

  • Undersøker
    UTC
    Undersøker

    The holylabs filesystem is currently down due to high load.

    OOD, software, and modules are all functional but if your workflow uses holylabs for storage, scripts, or jobs it may hang or fail. Our engineers are investigating this issue further.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu