FAS Research Computing - OOD apps down – 인시던트 세부 정보

사소한 장애가 발생했습니다

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

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Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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OOD apps down

확인됨부분 장애

영향받음

OpenOnDemand/OOD

부분 장애 : 5:57 PM ~ 12:00 AM

Cannon Open OnDemand

부분 장애 : 5:57 PM ~ 12:00 AM

FASSE Open OnDemand

부분 장애 : 5:57 PM ~ 12:00 AM

  • 확인됨UTC

    The bug causing this has been identified, and we are continuing to work on a fix for this incident.

    Although the browser NoVNC connection may not connect, you can use the session credentials in the VNC Desktop Client tab for the session to connect to the running session from a VNC client like TurboVNC.

  • 조사 중UTC

    Several OOD apps on both Cannon and FASSE may display a "Failed to connect to server" error after the job has started. They include:

    • Remote Desktop

    • Matlab

    • Stata

    • SAS

    • Knime

    We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu