We have identified an issue which keeps new accounts from using their two-factor/openauth token for authentication.
This would also affect anyone resetting their token.
If you have a new account and are unable to authenticate to the cluster, FASRC VPN, or other FASRC services, this is why.
Existing accounts are not affected.
We are working to resolve this as quickly as possible, but no ETA at this time. We will update this status as things change.
Thanks for your understanding and patience.