FAS Research Computing - Netscratch - some directories stalled/unavailable – 인시던트 세부 정보

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Netscratch - some directories stalled/unavailable

해결됨부분 장애25시간 18분

영향받음

Storage

부분 장애 : 3:05 PM ~ 3:12 PM, 정상 : 3:12 PM ~ 2:52 PM, 부분 장애 : 2:52 PM ~ 4:24 PM

Netscratch (Global Scratch)

부분 장애 : 3:05 PM ~ 3:12 PM, 정상 : 3:12 PM ~ 2:52 PM, 부분 장애 : 2:52 PM ~ 4:24 PM

  • 해결됨UTC
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • 확인됨UTC

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • 해결됨UTC
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • 조사 중UTC
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu