FAS Research Computing - Netscratch - some directories stalled/unavailable – 사건 세부 정보

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Netscratch - some directories stalled/unavailable

해결됨
부분 장애
시작 1년 이상 전지속됨 1일

영향받음

Storage

부분 장애 ~에서 3:05 PM ~ 3:12 PM, 정상 ~에서 3:12 PM ~ 2:52 PM, 부분 장애 ~에서 2:52 PM ~ 4:24 PM

Netscratch (Global Scratch)

부분 장애 ~에서 3:05 PM ~ 3:12 PM, 정상 ~에서 3:12 PM ~ 2:52 PM, 부분 장애 ~에서 2:52 PM ~ 4:24 PM

업데이트
  • 해결됨
    해결됨
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • 확인됨
    확인됨

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • 해결됨
    해결됨
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • 조사 중
    조사 중
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu