FAS Research Computing - Ticket system slow – 사건 세부 정보

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Ticket system slow

해결됨
정상
시작 약 2년 전지속됨 약 1시간

영향받음

Websites & Tools

성능 저하 ~에서 4:30 PM ~ 5:25 PM

FASRC Ticket System (ServiceNow)

성능 저하 ~에서 4:30 PM ~ 5:25 PM

업데이트
  • 해결됨
    UTC
    해결됨
    This incident has been resolved.
  • 확인됨
    UTC
    확인됨

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • 조사 중
    UTC
    조사 중

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu