FAS Research Computing - Ticket system slow – 인시던트 세부 정보

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Status page for the Harvard FAS Research Computing cluster and other resources.

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Ticket system slow

해결됨55분

영향받음

Websites & Tools

성능 저하 : 4:30 PM ~ 5:25 PM

FASRC Ticket System (ServiceNow)

성능 저하 : 4:30 PM ~ 5:25 PM

  • 해결됨UTC
    This incident has been resolved.
  • 확인됨UTC

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • 조사 중UTC

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu