FAS Research Computing - RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually – 사건 세부 정보

일부 시스템에서 성능 저하가 발생했습니다

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually

해결됨
정상
시작 2년 이상 전지속됨 약 1시간

영향받음

Storage

정상 ~에서 4:41 PM ~ 5:55 PM

CEPH Storage Boston (Tier 2)

정상 ~에서 4:41 PM ~ 5:55 PM

Websites & Tools

심각한 장애 ~에서 4:41 PM ~ 5:37 PM, 정상 ~에서 4:41 PM ~ 5:55 PM

Coldfront

정상 ~에서 4:41 PM ~ 5:55 PM

FASRC Ticket System (ServiceNow)

심각한 장애 ~에서 4:41 PM ~ 5:37 PM, 정상 ~에서 5:37 PM ~ 5:55 PM

Virtual Machines

정상 ~에서 4:41 PM ~ 5:55 PM

업데이트
  • 해결됨
    해결됨

    VMs are returning to operation. If you receive an error (on Portal, Coldfront, etc) please wait a few minutes and try again.

    Ticket system is online and starting to receive delayed emails.

  • 조사 중
    조사 중

    The RT ticket system is currently offline due to a VM issue.

    Any emails sent to the ticket system will eventually be delivered once it recovers, but until then expect delayed response.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu