FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – 사건 세부 정보

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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VM and Ceph infrastructure issues - also affects FASRC ticket system

해결됨
정상
시작 3년 이상 전지속됨 약 2시간

영향받음

OpenOnDemand/OOD

정상 ~에서 3:00 PM ~ 4:55 PM

Cannon Open OnDemand

정상 ~에서 3:00 PM ~ 4:55 PM

Storage

정상 ~에서 3:00 PM ~ 4:55 PM

CEPH Storage Boston (Tier 2)

정상 ~에서 3:00 PM ~ 4:55 PM

Websites & Tools

정상 ~에서 3:00 PM ~ 4:55 PM

FASRC Ticket System (ServiceNow)

정상 ~에서 3:00 PM ~ 4:55 PM

업데이트
  • 업데이트
    UTC
    업데이트

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • 해결됨
    UTC
    해결됨

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • 확인됨
    UTC
    확인됨

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu