FAS Research Computing - FASRC ticket system - tickets and replies delayed – 사건 세부 정보

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FASRC ticket system - tickets and replies delayed

해결됨
성능 저하
시작 4년 이상 전지속됨 약 2시간

영향받음

Websites & Tools

성능 저하 ~에서 2:12 PM ~ 4:29 PM

FASRC Ticket System (ServiceNow)

성능 저하 ~에서 2:12 PM ~ 4:29 PM

업데이트
  • 해결됨
    UTC
    해결됨

    A fix was implemented earlier and after monitoring this is deemed resolved.

  • 조사 중
    UTC
    조사 중

    We are currently working on this issue and expect the ticket system back in operation shortly.

    New tickets and replies should be queued and will get processed as soon as the system is back to normal.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu