FAS Research Computing - VM issue affecting FASSE VDI and Tier2 storage – 인시던트 세부 정보

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VM issue affecting FASSE VDI and Tier2 storage

해결됨
부분 장애
시작 거의 5년 전지속됨 1시간 41분

영향받음

OpenOnDemand/OOD

부분 장애 : 4:00 PM ~ 5:42 PM

FASSE Open OnDemand

부분 장애 : 4:00 PM ~ 5:42 PM

Storage

부분 장애 : 4:00 PM ~ 5:42 PM

CEPH Storage Boston (Tier 2)

부분 장애 : 4:00 PM ~ 5:42 PM

Virtual Machines

부분 장애 : 4:00 PM ~ 5:42 PM

Virtual Infrastructure - Holyoke

부분 장애 : 4:00 PM ~ 5:42 PM

업데이트
  • 해결됨
    UTC
    해결됨

    We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

    Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.

  • 확인됨
    UTC
    확인됨

    We are still working on the underlying issue.

    A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.

  • 조사 중
    UTC
    조사 중

    There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

    We are investigating and will update here as this issue progresses.

    Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu