FAS Research Computing - お知らせ履歴

軽微な障害が発生しています

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
稼働中

SLURM Scheduler - Cannon - 稼働中

Cannon Compute Cluster (Holyoke) - 稼働中

Boston Compute Nodes - 稼働中

GPU nodes (Holyoke) - 稼働中

seas_compute - 稼働中

稼働中

SLURM Scheduler - FASSE - 稼働中

FASSE Compute Cluster (Holyoke) - 稼働中

稼働中

Kempner Cluster CPU - 稼働中

Kempner Cluster GPU - 稼働中

稼働中

FASSE login nodes - 稼働中

一部にて障害

Cannon Open OnDemand - 一部にて障害

FASSE Open OnDemand - 一部にて障害

重大な障害

Netscratch (Global Scratch) - 稼働中

Home Directory Storage - Boston - 稼働中

Tape - (Tier 3) - 稼働中

Holylabs - 稼働中

Isilon Storage Holyoke (Tier 1) - 稼働中

Holystore01 (Tier 0) - 稼働中

HolyLFS04 (Tier 0) - 稼働中

HolyLFS05 (Tier 0) - 稼働中

HolyLFS06 (Tier 0) - 稼働中

Holyoke Tier 2 NFS - 稼働中

Holyoke Specialty Storage - 稼働中

holECS - 稼働中

Isilon Storage Boston (Tier 1) - 稼働中

BosLFS02 (Tier 0) - 稼働中

Boston Tier 2 NFS - 稼働中

CEPH Storage Boston (Tier 2) - 稼働中

Boston Specialty Storage - 稼働中

bosECS - 稼働中

Samba Cluster - 稼働中

Globus Data Transfer - 重大な障害

お知らせ履歴

現在のステータスを見る

8月 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
解決済み13分
  • 解決済みUTC

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • 調査中UTC

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - Portal (portal.rc) isn't accessible at the moment (automated)
解決済み28分
  • 解決済みUTC

    Websites & Tools - Portal (portal.rc) is now operational! This update was created by an automated monitoring service.

  • 調査中UTC

    Websites & Tools - Portal (portal.rc) cannot be accessed at the moment. This incident was created by an automated monitoring service.

8月22
NESE tape (Tier 3) upgrades
完了メンテナンス106時間 43分
  • 完了8月 26, 2022 の 20:43UTC

    Maintenance has completed successfully.

  • 進行中8月 22, 2022 の 10:00UTC

    Maintenance is now in progress

  • 予定8月 22, 2022 の 10:00UTC

    Our tier 3 tape system is part of and run by NESE (the NorthEast Storage Exchange).

    We have been informed that they will be performing a significant upgrade of their Spectrum Scale archive system starting August 15th. This is a multi-day upgrade and will take approximately 3 days (potential for longer). Tier 3 tape allocations will be unavailable during this upgrade.

    NESE has informed us that this maintenance will be deferred to next week (9/22/22).

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
解決済み12分
  • 解決済みUTC

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • 調査中UTC

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

holyscratch01 issues
解決済みパフォーマンス低下中23時間 5分
  • 解決済みUTC

    The offending jobs have been cancelled. Holyscratch01 should be usable again now.

  • 調査中UTC

    holyscratch01 is in a degraded state currently. A group of improperly architected jobs are hammering the filesystem which is impeding access for other users. We are in the process of identifying and stopping these jobs.

    Until then, we recommend starting an interactive session and working from there as those will have the lowest impact. However, performance will still be slow until we are able to stop the problematic jobs.

7月 2022

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
解決済み重大な障害27分
  • 解決済みUTC

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • 調査中UTC

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
解決済み重大な障害13分
  • 解決済みUTC

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • 調査中UTC

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

7月21
NESE tape (Tier 3) hardware maintenance/install
完了メンテナンス12時間
  • 完了7月 21, 2022 の 22:00UTC

    Maintenance has completed successfully

  • 進行中7月 21, 2022 の 10:00UTC

    Maintenance is now in progress

  • 予定7月 21, 2022 の 10:00UTC

    Our tier 3 tape system is part of and run by NESE (the NorthEast Storage Exchange).

    We have been informed that they will be installing additional tape drives to the system on July 21st and this will require a whole day downtime to accomplish. Tier 3 tape archives will not be available to our users on that date.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
解決済み重大な障害13分
  • 解決済みUTC

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • 調査中UTC

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

holylfs02 performance issues
解決済み815時間 14分
  • 解決済みUTC

    The unrepairable volume on holylfs02 is isolated to two labs and they have been informed of next steps. This issue does not affect other areas on holylfs02, so we are closing this incident.

  • 更新UTC

    Recently we noticed an uptick in bad blocks on a RAID6 disk volume that is part of the entire filesystem. Generally speaking, the operating system will vector these out so no data is written there. During this period, we had to replace a number of drives due to failures; they are part of RAID 6 multi-disk set with dual parity and will rebuild with minimal impact on performance.

    What we believe happened is that, during the rebuild process, bad data was copied to the replacement disks and the filesystem got corrupted. One of the staff ran a read-only, non-destructive repair on the volume in question and noted quite a few errors.

    So far, we have 1) contacted the vendor (who gave us a command to clear additional bad blocks)
    2) NOT run the actual repair command to "fix" the filesystem (which would delete data) 3) contacted the vendor to see if they had any partners that might be able to assist. We are planning to meet with one of those partners early next week, but are not confident they will have a solution. At this point (and depending on how that meeting goes), the next step would be to run the repair, note the extent of loss, and attempt to get the volume remounted.

    Updates to follow when we have more information.

    Note that these shelves are covered under warranty support for another year. We see no need at present to replace the 3PB allocation with new hardware (this is planned to take place Q3-4 FY23)

  • 原因判明済みUTC

    Users may experience issues connecting to holylfs02, or slow samba performance.

    This is due to a hardware issue with holylfs02, and we have opened a ticket with the vendor. Updates to follow.

    No ETA.

6月 2022

6月18
Globus.org maintenance Saturday June 18, 9am-10am
完了メンテナンス1時間
  • 完了6月 18, 2022 の 14:00UTC

    Maintenance has completed successfully

  • 更新6月 18, 2022 の 13:00UTC

    Maintenance is now in progress

  • 進行中6月 18, 2022 の 13:00UTC

    Maintenance is now in progress

  • 予定6月 18, 2022 の 13:00UTC

    Globus has informed us that they will be performing maintenance Saturday June 18th 9am-10am

    ``` During the downtime, the following will be impacted:

    • All services in the Globus ecosystem that use Auth, including Flows, Search, and Timer, will be unavailable.
    • Users will be unable to initiate new transfers. Transfers that are inflight when the downtime begins will resume at the last checkpoint when the services are restored at the end of the maintenance period.
    • Users will not be able to log into applications that rely on Globus Auth, including Globus webapp and command line interface.
    • All third party applications and services that rely on Globus Auth will be impacted, and users will not be able to login/authenticate.
    • Users will be unable to initiate new flow runs. Flow runs that attempt to start a new step during the downtime will fail. We recommend that users check the state of their flow runs after services have resumed. ```
CVMFS not available from login nodes
解決済み311時間 44分
  • 解決済みUTC

    This issue is currently not fixable on the login nodes. CVMFS can still be used on compute, but not login nodes. We are in contact with OSG and if there is a workaround later we will implement it. As a result, this incident is now closed.

  • 調査中UTC

    CVMFS is available from compute nodes, but not from login nodes. This will only impact users who need this filesystem (OpenScienceGrid).

    We will investigate this incident further next week.

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
解決済み重大な障害12分
  • 解決済みUTC

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • 調査中UTC

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Portal approval emails
解決済み

  • A problem with the outgoing mail system the Portal uses to send approval and account emails has been found and fixed.

    You may be receiving late notices now. If you receive approval emails and find nothing to approve when following the link, this is why. Apologies for the inconvenience. Additional monitoring is being put into place.

    UTC
ECS certificate issues
解決済み6分
  • 解決済みUTC

    This issue with the ECS has been resolved.

  • 原因判明済みUTC

    We are looking at a certificate issue with bosecs and holyecs. Replacement certs should be available to us shortly.

前へ

6月 2022 ～ 8月 2022

次へ

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu