FAS Research Computing - Netscratch - some directories stalled/unavailable – 障害情報詳細

一部のシステムでパフォーマンスが低下しています

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Netscratch - some directories stalled/unavailable

解決済み
一部にて障害
開始日時 1年以上前持続した 1日

影響あり

Storage

一部にて障害 から 3:05 PM ～ 3:12 PM, 稼働中 から 3:12 PM ～ 2:52 PM, 一部にて障害 から 2:52 PM ～ 4:24 PM

Netscratch (Global Scratch)

一部にて障害 から 3:05 PM ～ 3:12 PM, 稼働中 から 3:12 PM ～ 2:52 PM, 一部にて障害 から 2:52 PM ～ 4:24 PM

アップデート
  • 解決済み
    解決済み
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • 原因判明済み
    原因判明済み

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • 解決済み
    解決済み
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • 調査中
    調査中
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu