FAS Research Computing - Ticket system slow – 障害情報詳細

一部のシステムでパフォーマンスが低下しています

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Ticket system slow

解決済み
稼働中
開始日時 約2年前持続した 約1時間

影響あり

Websites & Tools

パフォーマンス低下中 から 4:30 PM ～ 5:25 PM

FASRC Ticket System (ServiceNow)

パフォーマンス低下中 から 4:30 PM ～ 5:25 PM

アップデート
  • 解決済み
    解決済み
    This incident has been resolved.
  • 原因判明済み
    原因判明済み

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • 調査中
    調査中

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu