FAS Research Computing - holylabs inaccessible - cluster paused – 障害情報詳細

一部のシステムでパフォーマンスが低下しています

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

holylabs inaccessible - cluster paused

解決済み
稼働中
開始日時 3年近く前持続した 約22時間

影響あり

Cannon Cluster

稼働中 から 6:00 PM ～ 4:02 PM

SLURM Scheduler - Cannon

稼働中 から 6:00 PM ～ 4:02 PM

Cannon Compute Cluster (Holyoke)

稼働中 から 6:00 PM ～ 4:02 PM

Boston Compute Nodes

稼働中 から 6:00 PM ～ 4:02 PM

GPU nodes (Holyoke)

稼働中 から 6:00 PM ～ 4:02 PM

OpenOnDemand/OOD

稼働中 から 6:00 PM ～ 4:02 PM

アップデート
  • 解決済み
    解決済み

    We have reverted the routing systems involved in causing this issue to their previous version/state. We will continue to investigate why this issue occurred and what will allow us to upgrade these systems at a later date.

  • 調査中
    調査中

    The issue with holylabs (and potentially other lustre filesystems) has recurred. This may have effects on jobs and any process using this and potentially other lustre filesystems.

    No ETA at this time.

  • 解決済み
    解決済み

    We have restored access to holylabs and the cluster/jobs are no longer paused.

    We have identified a root cause which we will be working to remediate to prevent this issue in future.

  • 原因判明済み
    原因判明済み

    The scheduler and all jobs have been paused in order to reduce the load on holylabs.

    We are continuing to work on a fix for this incident.

  • 調査中
    調査中

    The holylabs filesystem is currently down due to high load.

    OOD, software, and modules are all functional but if your workflow uses holylabs for storage, scripts, or jobs it may hang or fail. Our engineers are investigating this issue further.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu