FAS Research Computing - holylabs inaccessible - cluster paused – 障害情報詳細

全システムが稼働中

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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holylabs inaccessible - cluster paused

解決済み
稼働中
開始日時 3年近く前持続した 約22時間

影響あり

Cannon Cluster

稼働中 から 6:00 PM ～ 4:02 PM

SLURM Scheduler - Cannon

稼働中 から 6:00 PM ～ 4:02 PM

Cannon Compute Cluster (Holyoke)

稼働中 から 6:00 PM ～ 4:02 PM

Boston Compute Nodes

稼働中 から 6:00 PM ～ 4:02 PM

GPU nodes (Holyoke)

稼働中 から 6:00 PM ～ 4:02 PM

OpenOnDemand/OOD

稼働中 から 6:00 PM ～ 4:02 PM

アップデート
  • 解決済み
    UTC
    解決済み

    We have reverted the routing systems involved in causing this issue to their previous version/state. We will continue to investigate why this issue occurred and what will allow us to upgrade these systems at a later date.

  • 調査中
    UTC
    調査中

    The issue with holylabs (and potentially other lustre filesystems) has recurred. This may have effects on jobs and any process using this and potentially other lustre filesystems.

    No ETA at this time.

  • 解決済み
    UTC
    解決済み

    We have restored access to holylabs and the cluster/jobs are no longer paused.

    We have identified a root cause which we will be working to remediate to prevent this issue in future.

  • 原因判明済み
    UTC
    原因判明済み

    The scheduler and all jobs have been paused in order to reduce the load on holylabs.

    We are continuing to work on a fix for this incident.

  • 調査中
    UTC
    調査中

    The holylabs filesystem is currently down due to high load.

    OOD, software, and modules are all functional but if your workflow uses holylabs for storage, scripts, or jobs it may hang or fail. Our engineers are investigating this issue further.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu