FAS Research Computing - A100 GPU issue – 障害情報詳細

全システムが稼働中

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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A100 GPU issue

解決済み
稼働中
開始日時 3年近く前持続した 約1か月

影響あり

Cannon Cluster

稼働中 から 3:00 PM ～ 5:51 PM

GPU nodes (Holyoke)

稼働中 から 3:00 PM ～ 5:51 PM

アップデート
  • 解決済み
    解決済み

    Firmware updates have resolved this issue.

  • 更新
    更新

    The proscribed driver update did not fix this issue.

    We are working with Nvidia to find a fix. As a stop-gap nodes which get stuck/flagged will be marked in Slurm for reboot and rebooted once empty of jobs.

    If a A100 GPU host your lab owns is stuck in a bad state, please let us know and we will mark and reboot it.

  • 原因判明済み
    原因判明済み

    A100s are open but still experiencing some instability. Infrequently, you may hit the issue we noted earlier.

    We are continuing to work on a solution.

  • 調査中
    調査中

    An NVIDIA bug may be causing failures in A100 GPUs. nvidia-smi command is slow, or outputs "ERR!" or "No GPUs are found".

    Jobs on affected nodes may fail.

    We are investigating this issue.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu