FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – 障害情報詳細

全システムが稼働中

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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VM and Ceph infrastructure issues - also affects FASRC ticket system

解決済み
稼働中
開始日時 3年以上前持続した 約2時間

影響あり

OpenOnDemand/OOD

稼働中 から 3:00 PM ～ 4:55 PM

Cannon Open OnDemand

稼働中 から 3:00 PM ～ 4:55 PM

Storage

稼働中 から 3:00 PM ～ 4:55 PM

CEPH Storage Boston (Tier 2)

稼働中 から 3:00 PM ～ 4:55 PM

Websites & Tools

稼働中 から 3:00 PM ～ 4:55 PM

FASRC Ticket System (ServiceNow)

稼働中 から 3:00 PM ～ 4:55 PM

アップデート
  • 更新
    UTC
    更新

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • 解決済み
    UTC
    解決済み

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • 原因判明済み
    UTC
    原因判明済み

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu