FAS Research Computing - FASRC ticket system - tickets and replies delayed – 障害情報詳細

一部のシステムでパフォーマンスが低下しています

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FASRC ticket system - tickets and replies delayed

解決済み
パフォーマンス低下中
開始日時 4年以上前持続した 約2時間

影響あり

Websites & Tools

パフォーマンス低下中 から 2:12 PM ～ 4:29 PM

FASRC Ticket System (ServiceNow)

パフォーマンス低下中 から 2:12 PM ～ 4:29 PM

アップデート
  • 解決済み
    解決済み

    A fix was implemented earlier and after monitoring this is deemed resolved.

  • 調査中
    調査中

    We are currently working on this issue and expect the ticket system back in operation shortly.

    New tickets and replies should be queued and will get processed as soon as the system is back to normal.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu