FAS Research Computing - VM issue affecting FASSE VDI and Tier2 storage – 障害情報詳細

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VM issue affecting FASSE VDI and Tier2 storage

解決済み
一部にて障害
開始日時 4年以上前持続した 約2時間

影響あり

OpenOnDemand/OOD

一部にて障害 から 4:00 PM ～ 5:42 PM

FASSE Open OnDemand

一部にて障害 から 4:00 PM ～ 5:42 PM

Storage

一部にて障害 から 4:00 PM ～ 5:42 PM

CEPH Storage Boston (Tier 2)

一部にて障害 から 4:00 PM ～ 5:42 PM

Virtual Machines

一部にて障害 から 4:00 PM ～ 5:42 PM

Virtual Infrastructure - Holyoke

一部にて障害 から 4:00 PM ～ 5:42 PM

アップデート
  • 解決済み
    UTC
    解決済み

    We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

    Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.

  • 原因判明済み
    UTC
    原因判明済み

    We are still working on the underlying issue.

    A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.

  • 調査中
    UTC
    調査中

    There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

    We are investigating and will update here as this issue progresses.

    Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu