FAS Research Computing - OOD apps down – Dettagli dell'incidente

Lieve interruzione in corso

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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Mostra lo stato corrente

OOD apps down

IndividuatoParzialmente fuori servizio

Componenti interessati

OpenOnDemand/OOD

Parzialmente fuori servizio da 5:57 PM a 12:00 AM

Cannon Open OnDemand

Parzialmente fuori servizio da 5:57 PM a 12:00 AM

FASSE Open OnDemand

Parzialmente fuori servizio da 5:57 PM a 12:00 AM

  • IndividuatoUTC

    The bug causing this has been identified, and we are continuing to work on a fix for this incident.

    Although the browser NoVNC connection may not connect, you can use the session credentials in the VNC Desktop Client tab for the session to connect to the running session from a VNC client like TurboVNC.

  • Indagine in corsoUTC

    Several OOD apps on both Cannon and FASSE may display a "Failed to connect to server" error after the job has started. They include:

    • Remote Desktop

    • Matlab

    • Stata

    • SAS

    • Knime

    We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu