FAS Research Computing - holylogin[05-08] down – Dettagli dell'incidente

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holylogin[05-08] down

Risolto
Operativo
Avviato il più di un anno faDurato 167 ore 15 minuti

Componenti interessati

Login Nodes

Grave disservizio da 7:33 PM a 3:01 PM, Operativo da 3:01 PM a 6:48 PM

login.rc.fas.harvard.edu

Grave disservizio da 7:33 PM a 3:01 PM, Operativo da 3:01 PM a 6:48 PM

Login Nodes - Holyoke

Grave disservizio da 7:33 PM a 3:01 PM, Operativo da 3:01 PM a 6:48 PM

Aggiornamenti
  • Risolto
    UTC
    Risolto
    Hardware has been repaired and holyoke login nodes are back online. Thanks for your patience.
  • Monitorando
    UTC
    Monitorando

    Holylogin chassis repair during maintenance was unsuccessful and replacement parts have been ordered.

    • holyoke login nodes (holylogin05-08) are down for hardware repair

    • Only Boston login nodes available (ie, boslogin[05-08])

    If you have holylogin hard-coded in your scripts, please update to login.rc.fas.harvard.edu or boslogin.rc.fas.harvard.edu for the time being, which will redirect you to an available login node.

    As always, the best method for obtaining a login node is usinglogin.rc.fas.harvard.edu which will pick a node for you.

    If you require a login node in a specific data center, use boslogin.rc.fas.harvard.edu (Boston) or (once they are back in service) holylogin.rc.fas.harvard.edu (Holyoke).

    See also: Command line access with Terminal (login nodes) – FASRC DOCS

  • Risolto
    UTC
    Risolto

    This incident was posted by mistake.

    holylogin01-04 were replaced by holylogin05-08 some time back.

    As always, the best method for obtaining a login node is usinglogin.rc.fas.harvard.edu which will pick a node for you.

    Or if you require a login node in a specific data center, use boslogin.rc.fas.harvard.edu (Boston) or holylogin.rc.fas.harvard.edu (Holyoke).

    See also: Command line access with Terminal (login nodes) – FASRC DOCS

  • Indagine in corso
    UTC
    Indagine in corso

    Holylogin chassis repair during maintenance was unsuccessful and replacement parts have been ordered.

    Audience:

    • All cluster users

    Impact:

    • All holylogin** servers will be down till further notice

    • Only Boston login nodes available (ie, boslogin[05-08])

    If you have holylogin hard-coded in your scripts, please update to login.rc.fas.harvard.edu or boslogin.rc.fas.harvard.edu for the time being, which will redirect you to an available login node.

    Updates to follow as we have them.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu