FAS Research Computing - OOD down; VMs may disconnect – Dettagli dell'incidente

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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OOD down; VMs may disconnect

Risolto
Operativo
Avviato il più di un anno faDurato 44 minuti

Componenti interessati

OpenOnDemand/OOD

Grave disservizio da 10:06 PM a 10:50 PM

Cannon Open OnDemand

Grave disservizio da 10:06 PM a 10:50 PM

Software & Licensing

Parzialmente fuori servizio da 10:06 PM a 10:36 PM, Operativo da 10:36 PM a 10:50 PM

License Servers

Parzialmente fuori servizio da 10:06 PM a 10:36 PM, Operativo da 10:36 PM a 10:50 PM

Websites & Tools

Grave disservizio da 10:06 PM a 10:36 PM, Performance ridotte da 10:06 PM a 10:36 PM, Operativo da 10:36 PM a 10:50 PM

Coldfront

Performance ridotte da 10:06 PM a 10:36 PM, Operativo da 10:36 PM a 10:50 PM

Aggiornamenti
  • Risolto
    UTC
    Risolto

    OpenOnDemand/OOD is now operational.

  • Monitorando
    UTC
    Monitorando

    OpenOnDemand/OOD (rcood/fasseood) is still experiencing issues. Not ETA.

    These other components should be functional again.

    Services

    • Citrix (rcapps, TMS)

    • Spinal

    • FIINE

    • IFX (portal, approvals, billing)

    • Software licenses

    VMS

    • MCZ

    • SSBC Central

    • Giza

    • Asgard

    • Peromyscus

    • Seismology

    • gbimaculatusgenome

    • harvard-neutrinos

    • Spasa

  • Indagine in corso
    UTC
    Indagine in corso

    Several VMs and some services are currently degraded or down. This includes:

    • Cannon OOD

    • Citrix

    • Spinal

    • FIINE

    • IFX

    • Some software license

    Group specific:

    • MCZ

    • SSBC Central

    • Giza

    • Asgard

    • Peromyscus

    • Seismology

    • gbimaculatusgenome

    • harvard-neutrinos

    • Spasa


    Continued network maintenance may result in VPN connections being dropped. We are working to rectify this and will continue to update.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu